A lesson that took me way too long to learn is that when people apologize a lot for something (like rescheduling), I shouldn't just respond with "I'm not the kind of person to get upset over that", but to demonstrate I recognize that they care and are concerned for my wellbeing.
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Good tip, tnx. I've had such come up recently and was wondering about better approaches.
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so i need to fake that i care? i don't. i think it's better to show them what i do care about than leaving them emotionally invested in something i don't care about.
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Yes, substituting thank you works for either party.
would you rather hear:
"Sorry for being late"
vs.
"Thank you for being patient"
"I don't care"
vs.
"Thank you for thinking of me"
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This is a good point
Pointing out you don’t care is signaling something about yourself.
Recognizing the person rescheduling is placing the attention on your friend/colleague.
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