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Aella_Girl's profile
Aella
Aella
Aella
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@Aella_Girl

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AellaVerified account

@Aella_Girl

whorelord http://aella.hns.to 

Austin
knowingless.com
Joined September 2012

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    1. Aella‏Verified account @Aella_Girl 21 Mar 2019

      Extremely disappointed with @united, gonna do my best to never fly with them again. I arrived at the airport to find out they'd cancelled my ticket without notifying me. I had to buy a new, much more expensive ticket at the desk.

      4 replies 0 retweets 35 likes
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    2. Aella‏Verified account @Aella_Girl 21 Mar 2019

      Apparently they have a policy, which at no point did they make me aware of, that if you miss the first leg of the flight (which I did because of a family emergency), they just cancel your return ticket. Doesn't seen like @united has the customer's interest at heart.

      10 replies 0 retweets 31 likes
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      Aella‏Verified account @Aella_Girl 21 Mar 2019

      It really strikes me that they deliberately have this quietly held policy in order to extract as much money as possible from their customers. I don't feel cared about and I don't feel like I can trust them. I'm down 470 bucks without possibility of refund.

      9:43 AM - 21 Mar 2019
      • 1 Retweet
      • 24 Likes
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      6 replies 1 retweet 24 likes
        1. Hort Mewhort‏ @jpgninja 21 Mar 2019
          Replying to @Aella_Girl

          I've said it before but the airline industry is ripe for a mutiny; the companies in the space are NOT aligned with the standard of customer service the public demands in 2010+

          0 replies 0 retweets 1 like
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        1. kristin  💎‏ @kristineberth 21 Mar 2019
          Replying to @Aella_Girl

          that’s really terrible. pretty sure a lot of airlines have this policy, though.

          0 replies 0 retweets 0 likes
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        1. Gary Basin‏ @garybasin 21 Mar 2019
          Replying to @Aella_Girl

          That sucks. This is not a united thing, though. Every airline will cancel the rest of your itinerary if you don't start it at the beginning

          0 replies 0 retweets 1 like
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        2. EricArrrrr‏ @OakPaul 21 Mar 2019
          Replying to @Aella_Girl

          The airlines all do this, it is to avoid fair arbitrage by frequent buyers who might get individual legs cheaper and get refunds on the legs they don't fly. Round trips are cheaper than singles, you might be able to get different prices b to a than a to b.

          1 reply 0 retweets 1 like
        3. EricArrrrr‏ @OakPaul 21 Mar 2019
          Replying to @OakPaul @Aella_Girl

          People like you and me might never do this but it would happen if you could get refunds on tickets you don't use. The fact that they didn't inform you after the first leg was missed is really the problem, they had all the contact info

          0 replies 0 retweets 1 like
        4. End of conversation
        1. ZePompom‏ @SoTxBob 21 Mar 2019
          Replying to @Aella_Girl

          Wait... You thought United actually was supposed to care about their customers? 🤔. 😂😂😂😂😂😂

          0 replies 0 retweets 0 likes
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