Spend holidays with @Alexa99. 
Alexa, sing Jingle Bells!
Alexa, give me gift ideas.
Alexa, call Grandma.
Alexa, do you know Santa?
Alexa, tell me a holiday joke.
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Hi there. We're sorry to hear about this experience. For information on how to create a voice profile that'll train Alexa to understand his voice, please visit us here: https://amzn.to/3hIu5l8 . Please let us know if we can assist you further. ^DY
No Amazon, you fail to get it once again. It should be built into *your* software so that devices which use Alexa will work.
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Thanks for the update. We appreciate you taking the time to write this! We’re always looking to improve, and your feedback helps drive that. Please enjoy the rest of your day, and if there's anything else we can assist with, let us know. ^DY
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