Adobe Customer Care
Michael Tsai
@Adobe_Care I’m still receiving those e-mails. It’s now been 3 months since I “unsubscribed” online and 3 weeks since over the phone.
@mjtsai Hi Michael, your email has now been successfully unsubscribed. ^Bing
-
-
-
@mjtsai Let me check on your internal escalation. Stay tuned! ^Bing -
@Adobe_Care I received an e-mail saying to call; estimated hold time is 43 minutes. Please just add your response to my case (208851880). -
@mjtsai You should be all set re: unsubscribing to emails. Would call you to discuss in-person but we don't have a number for you. ^Bing - View other replies
-
@Adobe_Care I’ve given my number to Adobe several times over the phone. At this point I just want a written explanation of what happened. -
@mjtsai It's all in the case notes I've just updated. ^Bing -
@Adobe_Care I’m afraid that doesn’t really explain to me why the unsubscribe didn’t work or why the previous confirmations were false.
-
-
-
@Adobe_Care I just got *another* Adobe Digital Marketing Suite e-mail! -
@mjtsai Please let us know when you're following so we can DM, thanks! ^Bing
-
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.