@talktoBOI I was charged twice for a transaction that I had on Jan 23rd. I contacted the place about it, but I'm wondering, was this a BOI glitch?
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Replying to @AdmiralHip
Hi, thanks for your message. Sorry to hear this. Is the retailers name showing beside the transaction? If so this would indicate that the transactions was presented for twice by the retailer.Did you have any issues with the card at the time? Thanks Kareana
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Replying to @talktoBOI
Yeah they appear twice. One is in completed transactions though and the other is in the processing transactions. And no I didn’t have any card issues.
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Replying to @AdmiralHip
Thanks for your reply. This would usually happen if the first transaction was cancelled and the second transaction was presented for. It should drop off your account within 3-5 working days. Thanks Kareana
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Okay, cheers. I’ll keep an eye on it then.
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