Hi, thanks for your message. Sorry to hear this. Is the retailers name showing beside the transaction? If so this would indicate that the transactions was presented for twice by the retailer.Did you have any issues with the card at the time? Thanks Kareana
@talktoBOI I was charged twice for a transaction that I had on Jan 23rd. I contacted the place about it, but I'm wondering, was this a BOI glitch?
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Yeah they appear twice. One is in completed transactions though and the other is in the processing transactions. And no I didn’t have any card issues.
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