@talktoBOI we need to make a rent payment but you won't give my boyfriend his user ID info over the phone b/c he's not used his card (1/2)
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Replying to @AdmiralHip
Hi, we've strict verification procedures in place and this is purely to protect the security or our customer's accounts. Thanks, Tara
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Replying to @talktoBOI
I get that, but surely there are ways to verify someone who hasn't used their card in awhile.
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Replying to @AdmiralHip
In that instance, the customer would need to either make a card transaction and call back or drop in with photo id. Thanks, Tara
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