They diagnosed the issue but didn't call like they should have. I told them to go ahead with repairs. They call the next day, asking me...
I get another call 10 mins later. It's a diff guy, he tells me the issue is there are errors in my user data files.
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So I we talk abt it and I ask him to prioritise the docs, music, and pics, b/c if there are corrupted files then I don't need them.
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So anyway he apologised for everything and said there has been some miscommunication, but he'll call me at 5 pm.
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