I try to be understanding when it comes to issues with customer service, because I've been there. But when I get lied to and jerked around..
They diagnosed the issue but didn't call like they should have. I told them to go ahead with repairs. They call the next day, asking me...
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...well, they call my mom. They ask for the go-ahead on the repairs, and my mom was confused so she just said yes and didn't ask any q's.
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So whatever. I didn't call and I just left it. They called my mom on Sunday night and told her there wasn't enough room on my HDD.
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