I try to be understanding when it comes to issues with customer service, because I've been there. But when I get lied to and jerked around..
...for days on end, and when it's obvious that there are serious communications problems among a small # of ppl, I get upset.
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So, my laptop wasn't working and I sent it in to the Best Buy Geek Squad. They didn't call me, so I called them.
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They diagnosed the issue but didn't call like they should have. I told them to go ahead with repairs. They call the next day, asking me...
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