Hi there, thank you very much for reaching out to us today! We're sorry to hear that you were charged having already attempted to cancel your subscription. Would you mind sending us your Ancestry Username via DM please? We'd like to take a closer look at your account. Thank you!
@AncestryUK I was trying to cancel my subscriptions last week to you and http://newspapers.com and I ended up getting charged anyway. So now I’m out a lot of money because the sites didn’t work.
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Sent you a DM
End of conversation
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