Just to confirm, do you see an error message? Also, have you tried claiming a new custom URL in your advanced account settings: https://goo.gl/ruFcXC ? Keep us posted.
@TeamYouTube hello, need some help with claiming a custom URL for my channel. I'm eligible, and I completed the process, but going to the URL shows no channel exists. Thanks.
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Yes, I have gone through that. No error message, it allows me to choose URL, then closes the popup as if I chose it. But when I try out the URL, it says it doesn't exist. I have a screenshot, but sensitive. I couldn't find email to send info. Thank you!
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