We love hearing from you, but if you need help/have questions, pls use bit.ly/ao3support. Recent code changes: bit.ly/ao3releases
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Looks like the problem has been resolved and the Archive should be accessible again!
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Folks on certain ISPs might be having trouble accessing the Archive right now -- we're very sorry! We believe the issue is upstream of us, so we unfortunately can't fix it, but we're monitoring the situation and will let you know when it's resolved.
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If you get a comment on your work about looking like it was generated by AI, please mark as spam! No need to report it to us. You can also turn off guest comments on your work. AO3 admins will never communicate with you by guest comments.
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To help with abuse, we've added a new user preference that prevents collection mods from inviting your works to their collections. If you're a work creator who'd like to receive collection invitations, you'll need to update your preferences: bit.ly/ao3-collection
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In addition to user muting (bit.ly/ao3-muting), our three most recent releases included a Rails update, miscellaneous bug fixes, support for some new HTML tags, and an important change to collections: bit.ly/release-0-9-336
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The mute button is now live!
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To complement our blocking feature (which prevents users from commenting on your works), we'll be rolling out a new muting tool, which hides content by users you specify. 
Check out all the details: bit.ly/ao3-muting
Check out all the details: bit.ly/ao3-muting127
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We're keeping an eye on things just in case, but we believe we've fixed the network issues that were causing the slowdowns. 🎉
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To complement our blocking feature (which prevents users from commenting on your works), we'll be rolling out a new muting tool, which hides content by users you specify. 🤐
Check out all the details: bit.ly/ao3-muting
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We'll be fully down for at least 20 minutes while we do a restart.
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We're working to keep things running as smoothly as possible, but our databases are currently struggling to synchronize. This process is disrupted every time subscription emails go out, so you can expect brief periods of slowness or downtime once an hour for the time being.
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We're back, but we expect to be on the slow side while things warm up.
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We're back! We might need to do a bit more work, but it won't be until after we've slept -- we'll keep you updated!
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Looks like we're still having some issues, so we're going offline again for a bit more maintenance.
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We're starting maintenance now and we'll let you know when we're back!
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We're about to take the Archive offline for 10 minutes for a quick bit of maintenance. Apologies for the disruption!
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From November's HTML parser changes to this month's Ruby update, it's been a busy few months! Our latest release notes have the details on recent changes: bit.ly/release-0-9-327
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It was a gnarly little project, but good news! Histories should be updating as usual, and so should work bookmark, comment, and kudos counts. Thanks for bearing with us!
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You might notice some inaccuracies when sorting and searching by number of bookmarks, comments, or kudos. We'll let you know when this is fixed -- should be later this week!
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If you're still missing days from your history, the fix is still in the works! We'll let you know when it's done.
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Delayed emails have been sent out and the Archive is back! Thank you so much to our sysadmin james_ for interrupting his sleep to work on and monitor the situation.
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We're retrying some delayed tasks we stopped on Friday morning UTC, so don't be alarmed if you get some belated emails!
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We expect to be down for a few more hours while the database servers finish syncing.
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If you were planning on a story before bed, may we suggest another form of calming entertainment instead?
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While we're in maintenance mode, the Archive will be inaccessible. Unfortunately, we can't say exactly when we'll be back, but are guessing at least 3-4 hours. Please bear with us!
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The Archive is slipping into something a little more comfortable (maintenance mode) to let the stressed servers relax for a bit. It might take a few hours until they're ready for company again. Very sorry!
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We're aware of site slowness and errors and are looking into it. Many apologies, your bedtime stories should be back shortly!
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Some of the issues you may be noticing include work and bookmark listings not updating, emails not being sent, collections not revealing, and hit counts not updating.
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If your history isn't updating, don't despair! We have a fix in the works, but it may be a few days before it's ready. If all goes well, no data will be lost.
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We're back! Should be for good this time, but we'll let you know if there's any further issues. 🤞 Thank you for being calm and composed about this little outage as usual. We love you!
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We're investigating some slowness, please stand by. Many apologies for this unplanned downtime!
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And we're back! 🥳 Everyone give our volunteer sysadmin james_ some love and then:
Happy reading! Goodnight! Sorry about capitalism and/or schoolwork! Have a nice lunch break! 🫶
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Work is ongoing. Maybe if you're thinking you should be asleep right now, take it as a gentle reminder from the AO3 to go to sleep. ❤️ Otherwise, sorry for the inconvenience!
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Archive going down for maintenance in 5 minutes. Hold on to your hats/open tabs! We'll let you know as soon as we're done.
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#AO3 will be down for 2 hours (less if all goes well) starting at 10 AM UTC on Monday, January 9. 
Check what time that is for you: bit.ly/ao3downtime202
Check what time that is for you: bit.ly/ao3downtime202516
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