The person suing needs more to do in life.
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Great. Their policy changed because customers abused it.
@REI was forced to do the same thing a few years ago, for the same reason. Maybe this guy will be happy when he sues them until bankruptcy? What will he do then? He needs to shut up and go away. -
http://Backcountry.com had to do same thing. Abuse of system was resulting in huge losses. Became a Free rental system. Use it for the season then return and refund. Customer bought a Kayak, beat the crap out of and got a full refund in October.
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Get real. LL BEAN has been an icon in the clothing industry. People just took advantage of a heart felt policy.
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Someone tell this customer to focus on the big picture. And real problems.
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They changed their policy because of people like you.
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@ him next time (
@jallen1868)Thanks. Twitter will use this to make your timeline better. UndoUndo
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Broke a vow or a legally binding contract? There is a difference. Maybe this is one of those cases that attorneys and judges should deem frivolous before it goes very far.
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I'm positive that initial policy read "can be changed at any time" so, you know... just stop.
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I agree with the return policy change, but did y’all see how they low key changed their free shipping policy?
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Looked at several boot selections at their website and description included "Imported". When contacted, LL Bean verified that the boots are from Vietnam!! WTH ???
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- End of conversation
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