NEW: United will cut back on overbooking, increase incentive payment cap to $10,000 after doctor dragged off flight. http://abcn.ws/2qa74iO pic.twitter.com/kXT5bHgMVN
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Improvements include less depressing snack box options
...No MA's ...
Good policy change but @united still suck at customer service. One of the worst airlines in North America 
I have been in flights where they kick people off for the plane being above weight limits for the take-off conditions. Plane doesn't depart
they will NEVER pay that much.
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