Thanks for reaching out – is there a specific error message when they try to purchase a Super Chat? If it's not too much trouble, mind sending a screenshot of the error message? Keep us posted!
@TeamYouTube @YouTube @YTCreators hello superchat isn’t working on my channel - I have super chat enabled but when I go live no one can send me a superchat - can you assist please?
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And yet I have it on and enabled and my viewers can’t super chat me...pic.twitter.com/IjlMn7Tu2R
End of conversation
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