...I find that--while the crowding isn't a pleasant thing on its own--busy buses are almost always better than mostly empty ones, in terms of manners and cleanliness. Feels safer too. The exception is when it's busy with 90% college students or teenagers.
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Anyway, sociological observations aside: this is a bus which comes every 20 minutes...just about the bottom threshhold for a convenient service. We're not in any financial shape to raise frequency on the route, but I can't emphasize enough that the demand is CLEARLY there!
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So many arguments that America doesn't have more transit due to lack of demand ignore the fact that high demand is absolutely no guarantee of expanded service--this level of crowding could persist for years (and has, AFAIK) with no improvement! This must change
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