They treat connections as the exception rather than the rule--a driver scolded me once for not calling ahead for her to wait for my bus (which arrived on-time, she left just as we arrived). And this at least was an intra-garage situation.
I've brought this up many many times to no avail--management either doesn't really care or thinks it would be more trouble than it's worth to get drivers to pay attention to transfers
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The big problem here--as with my earlier comments about causes of declining ridership--is that problems are not recognized as problems! Deficient service is considered normal, improvement considered impossible.
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