Why not? Can you guys not explain to them that they should keep the dispatchers informed of where they are?
Depending on traffic, there is a de-facto pad at the intra-garage transfer (ie, my bus normally arrives a minute or three *before* the hour)
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but all of this is beside the point: the driver ignored that another bus was just arriving, and took off without waiting in spite of this
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because the default assumption is that passengers will interrupt their driver and ask them to call another bus every time they want to transfer
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And there is no way management can tell the drivers to chill?
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I've brought this up many many times to no avail--management either doesn't really care or thinks it would be more trouble than it's worth to get drivers to pay attention to transfers
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The big problem here--as with my earlier comments about causes of declining ridership--is that problems are not recognized as problems! Deficient service is considered normal, improvement considered impossible.
End of conversation
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