also R10 huh...you have my condolences; I think it's our busiest 1-per-hour route, lot more demand there than is being met by supply
drivers would never radio the garage if running late unless a passenger on-board was trying to connect to another bus that operates out of the same garage--and in that case they would radio the other bus and ask them to wait
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Why not? Can you guys not explain to them that they should keep the dispatchers informed of where they are?
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I can't speak for PVTA, but my agency got rid of calling in when down when GPS tracking started being used (early 2010s). Dispatch can watch map of buses if need be.
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Yeah I wasn't working here before the advent of bus tracking so perhaps it's a recent policy change
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Okay, but if you have GPS bus tracking, can you not inform drivers on connecting buses that they need to wait?
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They treat connections as the exception rather than the rule--a driver scolded me once for not calling ahead for her to wait for my bus (which arrived on-time, she left just as we arrived). And this at least was an intra-garage situation.
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The bus left early?
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we arrived at 6:00 as scheduled, the other bus took off at 6:00 as scheduled--it neglected to wait even 10 seconds in case people wanted to transfer, though
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The buses don't have even 2-3 minutes of pad?
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it's not a policy here (afaik) to alert the garage every time a bus is running behind
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