As someone who had several occasions where I relied on the R10 and some other PVTA busses I’m not sure I can say that it was particularly pleasant (although not being in the old bus terminal improves things a lot I assume)
Driver salaries are very good, I've never heard of any issues with recruitment or retention
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So why are you getting drivers who won't even radio the garage if they're late?
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drivers would never radio the garage if running late unless a passenger on-board was trying to connect to another bus that operates out of the same garage--and in that case they would radio the other bus and ask them to wait
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Why not? Can you guys not explain to them that they should keep the dispatchers informed of where they are?
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I can't speak for PVTA, but my agency got rid of calling in when down when GPS tracking started being used (early 2010s). Dispatch can watch map of buses if need be.
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Yeah I wasn't working here before the advent of bus tracking so perhaps it's a recent policy change
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Okay, but if you have GPS bus tracking, can you not inform drivers on connecting buses that they need to wait?
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They treat connections as the exception rather than the rule--a driver scolded me once for not calling ahead for her to wait for my bus (which arrived on-time, she left just as we arrived). And this at least was an intra-garage situation.
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The bus left early?
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