yes--in general i think transit providers want it to be uber's fault because then they can avoid blame
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Driver always tells me he won't call dispatch--if they were in the same garage, driver would be happy to use bus-to-bus communication, but won't do anything beyond this if circumstances need it
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How much do the drivers get paid, and are there problems with recruitment and retention?
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Driver salaries are very good, I've never heard of any issues with recruitment or retention
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So why are you getting drivers who won't even radio the garage if they're late?
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drivers would never radio the garage if running late unless a passenger on-board was trying to connect to another bus that operates out of the same garage--and in that case they would radio the other bus and ask them to wait
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Why not? Can you guys not explain to them that they should keep the dispatchers informed of where they are?
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I can't speak for PVTA, but my agency got rid of calling in when down when GPS tracking started being used (early 2010s). Dispatch can watch map of buses if need be.
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Yeah I wasn't working here before the advent of bus tracking so perhaps it's a recent policy change
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