I talk a lot about the importance of raising ridership on Boston's Commuter Rail to get it above a profitability threshold...
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This was done without informing the management--they didn't notice until the numbers started coming in.pic.twitter.com/VJY3l1XAf6
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After a year of these guided tours, ridership from non-locals had increased 20 fold, from 350 to 7,000, all without spending a dime.pic.twitter.com/kRuqoEJEFe
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Seek excellence - be ambitious - anything is possible!
#TrainTwitterpic.twitter.com/Ln1vYE3AWP
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New conversation -
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Freakin’ awesome — must investigate further 日本語で!
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