"...a free for all permissive space makes it hostile for most." EXACTLY! Glad to hear that libraries are starting to pick up on this too--public spaces need STANDARDS if they are to be welcoming, or even useful https://twitter.com/LewisP7641/status/1049698995512197120 …
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Whatever you, as an operator, tolerate in the behavior of your passengers, you also *command* other passengers to tolerate--or to leave. Most who have the option prefer to leave, and who can blame them?
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What is tolerant for one person might be hostile to 99, and what is tolerant to 99 people might be hostile for one. You can argue, if you want, about which side to favor--but if your mission is to get the most riders, there is no debate to be had!
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Inconveniently for me, my main gripe about bad riders ( = odor) isn't practical to solve without some kind of publicly available bathing facilities--and right now, people are loathe to even offer public restrooms. I think libraries & municipal offices would be where to start.
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Police and fire departments would be good locations too--as well as, of course, major transit stations. But, as with public restrooms, this would also require a more attentive cleaning routine on the part of the owners. One thing at a time, I guess.
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