Since I'm riffing on Sun Tzu this evening, some thoughts on how to handle employees so that they carry out their tasks diligently and expertly:
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"If soldiers are punished before they have grown attached to you, they will not prove submissive; and, unless submissive, then will be practically useless. If, when the soldiers have become attached to you, punishments are not enforced, they will still be useless."
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"Therefore soldiers must be treated in the first instance with humanity, but kept under control by means of iron discipline."
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