- Operating mentality! Although our bus schedules are better than, say, commuter rail schedules, there is still a prevailing mentality that most travel is for going to and from work--even tho our own data says otherwise:https://twitter.com/380kmh/status/992062099424792576 …
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Haunted Forrest 🌲 Retweeted Haunted Forrest 🌲
Reductions in service on weekends and holidays are a self-fulfilling prophecy: they run reduced schedules because they expect less travel....which forces people to travel less because the schedule's no good!https://twitter.com/380kmh/status/956575786294706177 …
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Haunted Forrest 🌲 Retweeted Haunted Forrest 🌲
Last one for now, similar to previous: the "core philosophy" problemhttps://twitter.com/380kmh/status/1040422866188230656 …
Haunted Forrest 🌲 added,
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It is taken for granted that transit is not supposed to provide general-purpose transportation, but rather transportation for the poor and those who can't drive. Never mind that many who are poor DO drive, and many who can't drive don't live near transit...
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...the flaw in this conception of the "purpose" of transit is simply that the best way to make a service that's useful for the poor is by making a service that's useful for *anyone.*
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Our roads, for example, are much better for the poor who can drive than our buses are for the poor who can't. Because our roads are expected to be used by anyone *as much as they can afford to,* while transit is expected to ONLY be used by those w/o a choice.
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Haunted Forrest 🌲 Retweeted Haunted Forrest 🌲
The more people can use transit, the more useful it is, and vice versa:https://twitter.com/380kmh/status/1040419294130184192 …
Haunted Forrest 🌲 added,
Haunted Forrest 🌲 @380kmhimportant that temp and situational disabilities are much more common -> a much bigger market eg. transit is better for blind ppl than car, but can only really be there FOR blind ppl if it's used by a larger body of people, for instance, the easily distracted (aka everyone) https://twitter.com/rayadim/status/968165460733759488 …Show this thread1 reply 0 retweets 4 likesShow this thread -
Should probably add one more problem, despite saying I'd stop at three: public involvement You know how grocery stores don't have to hold public hearings every time the prices change on, say, apples? Or every time they introduce a new product, or discontinue an old one? Yeah...
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Public involvement is something which can be very useful--but it isn't something INTRINSICALLY useful, and can end up being extremely counterproductive, time intensive, and wasteful of resources.
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What's more, the results of public involvement rarely have much bearing on transit operations, and the public is generally aware of (and angered by) this. It only makes people cynical to have them go through the motions, and since "lack of public feedback" isn't a big problem...
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...I think it's time to put the idea to rest. I promise that other businesses have ways of gauging customer feedback without scheduling public meetings--we can do the same in transit.
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So, summary: - Overhaul fares, prioritize farebox recovery - Overhaul schedules, prioritize consistency - Reduce public involvement & other "fruitless but feels good" requirements - Focus on overall travel market rather than low-income travel market
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