While it might not be possible to achieve profitable operations, it goes without saying that the more of the budget can come from bus riders, the more accountable PVTA will be to bus riders. If it comes from taxpayers, then the taxpayers--not the passengers--are the customer!
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...I think it's time to put the idea to rest. I promise that other businesses have ways of gauging customer feedback without scheduling public meetings--we can do the same in transit.
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So, summary: - Overhaul fares, prioritize farebox recovery - Overhaul schedules, prioritize consistency - Reduce public involvement & other "fruitless but feels good" requirements - Focus on overall travel market rather than low-income travel market
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End of conversation
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You should have seen the angry people from Chelsea at the meeting.
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