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380kmh's profile
Haunted Forrest 🌲
Haunted Forrest 🌲
Haunted Forrest  🌲
@380kmh

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Haunted Forrest  🌲

@380kmh

#TrainTwitter - trains & train stations - passionate opinions on public transit & civic design - transit bureacrat, but all views here are my own

Pioneer Valley
patreon.com/380kmh
Joined March 2011

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    1. Haunted Forrest  🌲‏ @380kmh Sep 18

      Haunted Forrest  🌲 Retweeted

      1) yeah man I'm relating an anecdote you can consult the rest of my account for details about what's going wrong (it's a lot) 2) no kidding, a "business" that doesn't turn a profit is also doomed to failure--wanna guess if any transit authorities in MA turn a profit? 3) just lol https://twitter.com/56tbirdJones/status/1042116410821025793 …

      Haunted Forrest  🌲 added,

      This Tweet is unavailable.
      3 replies 0 retweets 14 likes
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    2. Haunted Forrest  🌲‏ @380kmh Sep 18

      Haunted Forrest  🌲 Retweeted Haunted Forrest  🌲

      Might as well summarize the major problems here: - Fares and revenue! Only a fraction of PVTA revenue comes from fares, and the process for changing fares is very contentious and slow. Moreover, fares are flat regardless of trip distance:https://twitter.com/380kmh/status/968169321431171072 …

      Haunted Forrest  🌲 added,

      Haunted Forrest  🌲 @380kmh
      PVTA--or any transit provider--only has as much control over its own future as it can earn from its own services. Right now our riders and our staff only have about 16% of a say in our own operation...we should be striving to boost that share as far as possible!
      Show this thread
      2 replies 0 retweets 2 likes
      Show this thread
      Haunted Forrest  🌲‏ @380kmh Sep 18

      While it might not be possible to achieve profitable operations, it goes without saying that the more of the budget can come from bus riders, the more accountable PVTA will be to bus riders. If it comes from taxpayers, then the taxpayers--not the passengers--are the customer!

      11:30 AM - 18 Sep 2018
      • 5 Likes
      • Katie Newman William Jones STEMcel Overlord seven deadly evans
      1 reply 0 retweets 5 likes
        1. New conversation
        2. Haunted Forrest  🌲‏ @380kmh Sep 18

          Haunted Forrest  🌲 Retweeted Haunted Forrest  🌲

          - Operating mentality! Although our bus schedules are better than, say, commuter rail schedules, there is still a prevailing mentality that most travel is for going to and from work--even tho our own data says otherwise:https://twitter.com/380kmh/status/992062099424792576 …

          Haunted Forrest  🌲 added,

          Haunted Forrest  🌲 @380kmh
          In 2015, PVTA surveyed the riders of its southern service area (centered on Springfield)--among the results were these findings re: trip purpose Work - 32.4% Medical - 18.3% Shopping - 17.2% Other - 16% Social/Recreation - 7.8% College - 4.6% School - 3.8%
          Show this thread
          1 reply 0 retweets 9 likes
          Show this thread
        3. Haunted Forrest  🌲‏ @380kmh Sep 18

          Haunted Forrest  🌲 Retweeted Haunted Forrest  🌲

          Reductions in service on weekends and holidays are a self-fulfilling prophecy: they run reduced schedules because they expect less travel....which forces people to travel less because the schedule's no good!https://twitter.com/380kmh/status/956575786294706177 …

          Haunted Forrest  🌲 added,

          Haunted Forrest  🌲 @380kmh
          A transit system should be operating a consistent level of service 7 days a week, most hours of the day--this way people can count on it being there, the same way that drivers can count on the road being there!
          Show this thread
          1 reply 0 retweets 8 likes
          Show this thread
        4. Haunted Forrest  🌲‏ @380kmh Sep 18

          Haunted Forrest  🌲 Retweeted Haunted Forrest  🌲

          Last one for now, similar to previous: the "core philosophy" problemhttps://twitter.com/380kmh/status/1040422866188230656 …

          Haunted Forrest  🌲 added,

          Haunted Forrest  🌲 @380kmh
          a transit service that's frequent and extensive enough to be useful for people who have other ways to get around is more or less guaranteed to be useful for people who don't--plan accordingly!
          Show this thread
          1 reply 0 retweets 3 likes
          Show this thread
        5. Haunted Forrest  🌲‏ @380kmh Sep 18

          It is taken for granted that transit is not supposed to provide general-purpose transportation, but rather transportation for the poor and those who can't drive. Never mind that many who are poor DO drive, and many who can't drive don't live near transit...

          1 reply 0 retweets 5 likes
          Show this thread
        6. Haunted Forrest  🌲‏ @380kmh Sep 18

          ...the flaw in this conception of the "purpose" of transit is simply that the best way to make a service that's useful for the poor is by making a service that's useful for *anyone.*

          1 reply 0 retweets 3 likes
          Show this thread
        7. Haunted Forrest  🌲‏ @380kmh Sep 18

          Our roads, for example, are much better for the poor who can drive than our buses are for the poor who can't. Because our roads are expected to be used by anyone *as much as they can afford to,* while transit is expected to ONLY be used by those w/o a choice.

          2 replies 0 retweets 10 likes
          Show this thread
        8. Haunted Forrest  🌲‏ @380kmh Sep 18

          Haunted Forrest  🌲 Retweeted Haunted Forrest  🌲

          The more people can use transit, the more useful it is, and vice versa:https://twitter.com/380kmh/status/1040419294130184192 …

          Haunted Forrest  🌲 added,

          Haunted Forrest  🌲 @380kmh
          important that temp and situational disabilities are much more common -> a much bigger market eg. transit is better for blind ppl than car, but can only really be there FOR blind ppl if it's used by a larger body of people, for instance, the easily distracted (aka everyone) https://twitter.com/rayadim/status/968165460733759488 …
          Show this thread
          1 reply 0 retweets 4 likes
          Show this thread
        9. Haunted Forrest  🌲‏ @380kmh Sep 18

          Should probably add one more problem, despite saying I'd stop at three: public involvement You know how grocery stores don't have to hold public hearings every time the prices change on, say, apples? Or every time they introduce a new product, or discontinue an old one? Yeah...

          1 reply 0 retweets 3 likes
          Show this thread
        10. Haunted Forrest  🌲‏ @380kmh Sep 18

          Public involvement is something which can be very useful--but it isn't something INTRINSICALLY useful, and can end up being extremely counterproductive, time intensive, and wasteful of resources.

          1 reply 0 retweets 5 likes
          Show this thread
        11. Haunted Forrest  🌲‏ @380kmh Sep 18

          What's more, the results of public involvement rarely have much bearing on transit operations, and the public is generally aware of (and angered by) this. It only makes people cynical to have them go through the motions, and since "lack of public feedback" isn't a big problem...

          2 replies 1 retweet 4 likes
          Show this thread
        12. Haunted Forrest  🌲‏ @380kmh Sep 18

          ...I think it's time to put the idea to rest. I promise that other businesses have ways of gauging customer feedback without scheduling public meetings--we can do the same in transit.

          1 reply 0 retweets 2 likes
          Show this thread
        13. Haunted Forrest  🌲‏ @380kmh Sep 18

          So, summary: - Overhaul fares, prioritize farebox recovery - Overhaul schedules, prioritize consistency - Reduce public involvement & other "fruitless but feels good" requirements - Focus on overall travel market rather than low-income travel market

          2 replies 0 retweets 8 likes
          Show this thread
        14. End of conversation

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