Platform work at Union Stationpic.twitter.com/OFfFhSLEbY
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I can understand being short-tempered if it's busy and someone is wasting your time, but there was only one other person in the waiting room and another ticket agent at the adjacent window. This guy was doing nothing and was STILL sour
Anyway. It's embarrassing for your employees to be utterly ignorant about their surroundings like this, but even if that's the case, there are friendlier ways to say "I'm sorry, I don't know"
are you in KC rn?
nope, Springfield MA
bummer, if you ever come through our Union station is very pretty
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