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@2KSupport
Official 2K Support on Twitter. Also check out our support site and knowledge base for answers: support.2k.com
We are available 24/7.
2K Support’s Tweets
NBA 2K21's servers will be discontinued as of December 31, 2022.
More info here:
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Back up and PVP Challenges Beta is live! Find it on your Player Info page in the bottom right corner.
🔹 Currently is strictly iOS vs. iOS & Android vs. Android (iOS must be on same OS)
🔹 Search for opponents using Player IDs or usernames
More Info ➡️ 2kgam.es/3TKqKn6
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We've pushed an update to address reports that Civ VI was reverting to older builds on Steam.
If you've experienced this, please exit Civilization VI and download the latest patch before restarting the game.
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⚠️ We will have downtime starting at 10 AM Pacific to complete the new app update.
Update includes PVP Challenges Beta and much more:
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We’re back up.
For those asking, Overtime’s Hardcore leaderboard (with Pearl Bill Walton) can be found by clicking the podium button within Hardcore mode.
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We will have downtime starting at 10:30 AM Pacific for some maintenance.
Will let you know when we’re back up.
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⚠️ We will have downtime starting at 10:30 AM Pacific for some maintenance.
Will let you know when we’re back up.
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#NBA2K23 MyTEAM server instability issues have been addressed. Thanks for your patience!
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We're aware some customers cannot connect to the NBA MyTEAM servers. We're currently working on fixing this. Thank you!
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We're aware some customers cannot connect to the NBA MyTEAM servers. We're currently working on fixing this. Thank you!
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We are aware of the connection issues in MyTEAM and are currently working to ensure everyone can play.
In the meantime, Agenda Groups that were set to expire including Takeover Rodman have been extended through the day.
We will provide updates as we have them.
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⚠️ We will have downtime starting at 10:30 AM Pacific.
This is to address an issue with leaderboards in events.
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Back up and Halloween content is live! More details:
🎃 Each win in mini & main events rewards an eyeball (20%), skull (35%) or candy corn (45%) to use for crafting
🎃 Pumpkins on draft boards can be used to get Halloween outfits in Crews (new long sleeve shirts & pants)
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⚠️ We will have downtime starting at 10 AM Pacific for some maintenance.
Will let ya know when we’re back up.
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Downtime has started. We expect it to last at least a few hours.
Will let you know when we’re live with Season 5!
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Season 5 starts tomorrow ‼️
We will have downtime Monday starting at 10 AM Pacific to complete the transition to S5.
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WWE SuperCard will be taking a maintenance break tomorrow, 9/21, at 10:00 am Pacific Time. During this time gameplay will be unavailable.
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Hey folks, please read an important message from our Customer Support team. Thank you.
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Hey everyone! We are receiving more tickets than normal, but rest assured: we’re doing everything we can to get to each case as quickly as possible. We appreciate your patience!
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Happy #NBA2K23 launch! To see what time NBA 2K23 launches in your region check out our guide here: 2kgam.es/3xdNCTt If you're experiencing connection issues after your region launches try out our connection tips:
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Xbox Civ players - a console-side patch was issued recently that should result in less crashes. If you're still encountering issues, please help us track by submitting a support ticket: 2kgam.es/2KHelpMe
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We’re back up.
For those that have iOS 16 Beta – If you are experiencing a crash, try launching the game in landscape mode (hold your phone sideways as you click on the app).
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We will have downtime starting at 10 AM Pacific for some maintenance.
Mini Gauntlet will be extended based on downtime.
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⚠️ We will have downtime starting at 10 AM Pacific for some maintenance.
Mini Gauntlet will be extended based on downtime.
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We’re back up!
App update is almost ready. Stay tuned for more details!
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We will have downtime starting at 10 AM Pacific to prep for an upcoming app update.
Mini Gauntlet will be extended based on downtime.
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⚠️ We will have downtime starting at 10 AM Pacific to prep for an upcoming app update.
Mini Gauntlet will be extended based on downtime.
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#WWE2K22 Patch Update 1.15 is out later today including community-requested adjustments:
⭐ Addressed the alignment of various animations
⭐ Various adjustments to Superstar attributes
⭐ Stability improvements
AND MORE! Thanks for your patience!
2kgam.es/3u7RHXP
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Downloadable update 1.0.4.0a for Tiny Tina’s Wonderlands is rolling out to all platforms. This includes support for Molten Mirrors and several updates to Chaos Chamber, including an increased cap, new Chaos Tier of gear, and new Boss Run. playwonderlands.2k.com/news/tiny-tina
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A note for #TheQuarry Players:
We are aware of an issue causing the Hard Pass achievement/trophy to not be rewarded as intended and we plan to release a fix for it in our next post-launch update. Thanks for your patience.
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We’re back up. Soon, Facebook login will be removed from the game.
If you use Facebook login and play NBA2KM on multiple devices, we encourage you to switch to a different login method. Twitch login will be added next week.
More Info ➡️ 2kgam.es/3OaGCwA
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⚠️ We will have downtime starting at 9 AM Pacific to prep for an app update coming next week.
Will let you know when we’re back up.
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Crossplay is being enabled for PlayStation on #Borderlands3! This update will be live TODAY by 12pm PT. Let's make some mayhem together!
💥 2kgam.es/BL3Crossplay
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We're rolling out a fix for the story progression issue. Please make sure to update your game to recover your story progress. Note that it may take some time to appear on your system. As thanks for your patience here is a code for 3 Skeleton Keys: W9CJT-5XJTB-RRKRS-FTJ3T-BTRKK
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If you have experienced a progression loss issue, please submit a ticket to support.2k.com. This will be very useful in helping us investigate this issue.
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🚨NEW DLC ALERT🚨
Starting TODAY this stellar LINEUP of Superstars is available in the Most Wanted DLC pack for #WWE2K22! Download today and wreak havoc as Cactus Jack, , Vader, , and ! wwe.2k.com/dlc/most-wante
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#WWE2K22 Patch Update 1.12 is LIVE!
⭐ Added playable MyRISE characters
⭐ Added several moves to the Signature and Finisher categories
⭐ Various improvements and enhancements
AND MORE!
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