I am an unashamed fanboy of . His religion of service is the foundation of what I believe as a designer. I am so excited to share his new book, narrated by the author—who is, truly, a very remarkable narrator. If you work in product:
Mike Rapp
@0empathy0
Senior Product Designer of 25 years and counting. Currently at digital health; formerly at /
Joined March 2022
Mike Rapp’s Tweets
WE THE PEOPLE
Paying homage to the mission & team of ‘s who help
Feed the hungry during the most difficult times of disaster & distress worldwide …if you can, & would like to support , you can visit: wck.org
6
53
575
How bad is it when your therapist texts you to say she can’t be your therapist anymore because she quit being a therapist?
4
10
This is the first time I have signed a Change.org petition. Please consider following my lead:
Ban RUS and BLR Athletes from Olympic Games 2024 chng.it/V5qXVxwZ via
1
I’m sort of loving the fact that many in big tech look down on retail as if it’s second class. Got news for you: this group has more design maturity than any team I’ve ever joined—and they are insanely biased to action.
2
2
12
Show this thread
Two weeks into Walmart Health. It’s been a true joy. Wonderful PM and eng team, a company wide all day design summit with 145 designers, and really hard problems to solve.
2
1
8
Show this thread
With the appearance of and universal access to AI tools like , engineers will be valued not for their ability to write code, but for their ability to ask the right questions.
Rick Rubin's Advice for Creators youtu.be/MkDndf-WqA4 via
I love what he says about listening to learn, instead of listening to respond. I so want to get better at this.
This bug started a month ago, I never reported it because I figured someone would fix it before I could send it.
1
Anyone have any advice for a 20-something starting out in dev and desperately wanting to learn how to do it? Course? Online community? He has long been obsessed with AI.
Knowing when and how to steer #ux direction from a well-worn path to something decidedly is a delicate art form in and of itself. The process of convincing people to reframe the problem in the moment when deadlines loom is the hardest thing a designer will ever have to do.
1
I was fortunate to serve on a roundtable with Harrison last fall, and his podcast has become a favorite for me. This, in particular, is really compelling—talking about seeking true diversity rather than just talking about it.
Did anyone at Google give this layoff a minute of thought? Or maybe this was intentional. Damn.
272
717
6,287
I don’t know who this person is, but I find her insights and empathy remarkable.
Quote Tweet
This post is the first of a short series on addictions. Please, read.
There's an unsaid expectation for believers 'not to struggle with this'- especially in light of some who seem to be miraculously saved from these habits. As someone who struggled too, thank God for them,
Show this thread
2
With the ongoing mass layoffs in so-called big tech, the migration and cross-pollination of experienced talent to companies with deep tech stacks and real business models—it has the potential to reinvent a whole lot of very important companies in our economy.
9
This Tweet is unavailable.
182
749
10K
This is not a post I expect anyone who needs it to read just once- I certainly won't. If like me, you have been called by God to do great things but sometimes (or most times), you find yourself being held back by your own hands, please read.
112
896
3,362
Show this thread
Quote Tweet
I spoke to @0empathy0 about the music industry, creation vs. execution, agile, and simple approaches to visual design quality, for my interview series.
My thanks to Mike for taking the time.
anthonyhobday.com/sideprojects/h
2
How can we just sit and watch this happen over and over again? How are nations still holding back on supporting and supplying a country who currently is defending our entire world as we know it!
0:16
3.8K views
7
65
184
Show this thread
If doing wireframes helps you do better work—do wireframes for you. No one needs to validate them for them to be valuable and constructive. In fact, no one other than you even needs to see them.
1
Show this thread
A VP of design at a major financial firm bewilderingly told me his company wouldn’t let him do wireframes.
I asked: What would they do if you did wireframes? Would they fire you? He said no.
So I asked him why he was seeking permission to do his job?
2
1
3
Show this thread
How many times do I have to tell that I don’t want to see gambling ads before they stop showing me gambling ads?
Asking for a friend.
1
1
2
Spent the afternoon at the legendary Dark Horse Studio campus with my old friends Keith Thomas and Loren Balman. So good to share some creative time.
1
What about favorite design podcasts?
Quote Tweet
Designers: what are you reading?
2
3
I know some truly remarkable people who are looking for work today. A great PO. An amazing TPM. A rock star UXD and UXR. These are folks trained in the way, who loved their work and their coworkers, who know healthcare inside and out. The best of the best.
1
6
Show this thread
250 wonderful, funny, empathetic folks were let go from my company today. Some left great jobs just a few months ago to join. Bought into the vision and mission, gave it all to change the future. Now they're out.
Getting too old for this. Very sad.
2
8
Show this thread
I’ve discovered that senior designers, particularly in tech, have different needs than juniors or mid-level designers. I’ve been thinking about how I might best connect, cross-pollinate and network with senior designers.
Anyone have any ideas or suggestions we can try?
Show this thread
Something I have tried to internalize as a #uxdesigner is to ask the right questions. “How did you make the decision to do X?” “What surprised you about the outcomes that you didn’t anticipate?” “What do you wish you had known prior to moving forward?”
1
1
3
Show this thread
One of the best things about Twitter is the ability to have conversations with people you otherwise could/would never meet in a million years. It’s something I try to not take for granted, or over-impose on people. But it is amazing what I have learned by simply asking questions.
1
8
Show this thread
It is easy to add features. It is hard to remove complexity.
4
9
122
Replying to
BREAKING: Former Titans OL Taylor Lewan breaks finger while tweeting. Estimated recovery time 3-4 weeks.
8
17
2,028
A #Ukrainian man named Eduard Skoryk drives around #Bakhmut giving residents fresh bread. He calls out to the Babucyas “Hi, grannies, take some fresh bread. Enjoy. Live.” Their faces are priceless. 🥺
2:32
128.2K views
182
1,319
5,061











