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virginmedia

  1. @baggiesbabe69 Oh that's good to hear! We're still open on a bank hol if you do need any help at all :) KB
  2. @SettleForADraw Have you been advised when this is likely to be fixed? KB
  3. @NadineeRoberts Don't worry we understand :) We're glad it's working though! Give us a tweet if there are any more problems! KB
  4. @Nil0 Hmm.. please keep us posted with how things go tomorrow :) ^AF
  5. @Virgin_Victoria Thanks! @berniecrilly Hi there, is there anything we can help with at the moment? KB
  6. @BarmicRin Blimey! I'm glad things are being sorted though for you :) ^AF
  7. @williamtm By the looks of things this is through wireless, how're things in a single wired connection? ^AF
  8. @ColinMc70 Oh dear :( What is it that you're unhappy with Colin? KB
  9. @Virgin_Victoria @omurphyd2009 Hi there, what was it that you needed some help with? KB
  10. @BadKidCalderone The credit limit is individual to each customer however the lowest we can go for anyone is £50. ^AF
  11. @IANJM5 Hi there Ian, have you called our team to cancel this package? KB
  12. @jgbothwell Ohh :( have you spoke with our TV Faults guys about this? 150/0845 454 1111 ^AF
  13. @Megachrist Oh dear, what speeds should you be getting there? KB
  14. @RuthOjadi Totally appreciate you comments, You're more than welcome to contact us via our secure form: virg.co/social ^AF
  15. @ulearnuk Have you been advised why this has occured? ^KT
  16. @ulearnuk We're not robots! No scripts or automated responces here.. we just wanna help.. ^KT
  17. @Tay2001 You should have stability and performance. I see you've changed to modem mode..is that any better? ^KT
  18. @stevenmeagher What seems to be the issue with it? Have you chatted with Tech Support about it? ^KT
  19. @robsawinner Sorry we don't email, but if you fill out this form, one of the team will be in touch ASAP! virg.co/social ^KT
  20. @peterdwhitfield From that ticket numbers looks like the tech arrived onsite about 20 minutes ago, so fingers crossed it's back up soon! ^KT