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VIanswers

  1. Social media is less a media, and more a conversation
  2. "Courage is what it takes to stand up and speak; courage is also what it takes to sit down and listen" Sir Winston Churchill
  3. "Communication works for those who work at it" - John Powell
  4. Wishing good luck to all our clients out on the East Coast who are buried under 2 feet of snow! Travel safely.
  5. The basic building block of good communication is the feeling that everyone is unique and of value
  6. @BonVox Thanks for the retweet. :)
  7. "Good communication is as stimulating as black coffee, and just as hard to sleep after." - Anne Lindbergh
  8. Don't knock the weather; nine-tenths of people couldn't start a conversation without it.
  9. Wishes everyone safe travel in the winter storm.
  10. Even if you aren't ready for a social network presence, go there; find your customers and observe them! Listening is a valuable start.
  11. "The art of communication is the language of leadership." James Humes
  12. If content is king, then conversation is the kingdom!
  13. There is a link between perceived listening effectiveness and perceived leadership effectiveness.
  14. Listening cultivates the humanity in others.
  15. Listening is behavior -- patterns past and present, establish future listening behaviors . Change? Study the pattern not the person .
  16. To listen effectively, you have to learn one thing, "Its not about you!"
  17. I start to teach the Listening class in one week -- I love teaching that class!
  18. “New marketing is about the relationships, not the medium.” – Ben Grossman, founder and chief strategist for BiGMarK
  19. RT @BNET Stanford Prof: Why You Need a Communications Strategy - http://tinyurl.com/lph5fo
  20. "United Breaks Guitars" http://bit.ly/rI2ef - a great advertisement for Social Media crisis planning.