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  1. Read about a recent study using IVR for interventions with heavy drinkers at http://tinyurl.com/ycpslku 8:58 PM Feb 4th from web
  2. Read the results of a recent IVR benchmarking survey and the forecast for the industry in 2010 at http://tinyurl.com/y89h9ky 6:58 PM Jan 27th from web
  3. Read about the increase in customer acceptance of IVR at http://tinyurl.com/y93sglg 6:54 PM Jan 20th from web
  4. Read about the use of IVR in monitoring market prices for crops in Bhutan at http://tinyurl.com/y8ajz5p 5:29 PM Jan 14th from web
  5. Read the IVR Year in Review at http://tinyurl.com/ydt9sm4 6:13 PM Dec 30th, 2009 from web
  6. unidig Read about a voice actors' perspective on common IVR mistakes at http://tinyurl.com/yglrv2g 3:27 PM Dec 16th, 2009 from web
  7. Read about the current state and future deployment of IVR systems at http://tinyurl.com/ybcspba. 8:31 PM Dec 8th, 2009 from web
  8. Read about some simple customer service tips that can be applied to IVR systems at http://tinyurl.com/yjgfznx. 10:52 PM Dec 2nd, 2009 from web
  9. Read about how skills-based routing in IVR systems can improve customer satisfaction and retention at http://tinyurl.com/ybzn52g. 9:56 AM Nov 14th, 2009 from web
  10. Read about how voice-based identification in IVR systems can help reduce call center costs at http://tinyurl.com/ycgtvyq. 6:29 PM Nov 11th, 2009 from web
  11. Read about tips to help improve customer satisfaction of your IVR system at http://tinyurl.com/yzxdr6j. 6:47 PM Nov 9th, 2009 from web
  12. Read about Microsoft's entry in the IVR marketplace at http://tinyurl.com/yf8lysa. 3:42 PM Nov 3rd, 2009 from web
  13. Read about how IVR is being used in real estate to generate new client leads at http://tinyurl.com/y9jp2cw. 7:07 AM Oct 31st, 2009 from web
  14. Read about how to avoid overuse of IVR systems for customer service at http://tinyurl.com/yg2t992. 4:39 PM Oct 27th, 2009 from web
  15. Read about how IVR is being used in academic research studies at http://tinyurl.com/ylhd87l. 12:59 PM Oct 23rd, 2009 from web
  16. Read about the latest IVR technology used to help battle the spread of the H1N1 virus at http://tinyurl.com/ygqvo8e. 7:16 PM Oct 20th, 2009 from web
  17. Read about important considerations in implementation and performance of IVR systems at http://tinyurl.com/yfbrwtl. 7:49 PM Oct 16th, 2009 from web
  18. Read about integration of heath care related IVR systems at http://tinyurl.com/yjsf9fh. 9:01 AM Oct 13th, 2009 from web
  19. Read about common issues in IVR system development and suggestions for solutions at http://tinyurl.com/yzudtun. 7:37 AM Oct 10th, 2009 from web
  20. Read about how IVR can be used in business continuity planning at http://tinyurl.com/ycb77es. 2:07 PM Oct 7th, 2009 from web
  • Name Universal Digital
  • Location Nashville, TN
  • Web http://www.unidig...
  • Bio IVR, Voice Talent, On-Hold Messaging & Digital Recording
6 Following 17 Followers 0 Listed
Brian Miller insideCTI Mike Wolk Eugene Liu Spoken Communication OpenMethods