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  1. New Webinar: 10 Ways to Reduce Web Site Abandonment with Principal Analyst @strothkamp of @forrester http://cli.gs/PMMS6v #measure #CEM 2:29 PM Nov 19th from web
  2. RT @timothychughes: Tealeaf pitch is that they are the TiVo for the web. Record, review and watch what consumers do on site #phocuswright 2:11 PM Nov 18th from TweetDeck
  3. RT @violet: Great workshop on continuous site improvement using Tealeaf given by Expedia exec Joe Megibow. #phocuswright 2:10 PM Nov 18th from TweetDeck
  4. Great lunch event today at Forrester EMEA Forum with Phil at Gold Medal Travel and BA, Barclay's, Aegon, Lufthansa, HSBC. #FMFE09 8:27 AM Nov 17th from web
  5. RT @grechanowski: Customer Experience Webinars - on-demand: http://cli.gs/eHteWA #measure #cem 9:49 AM Nov 12th from TweetDeck
  6. @jenfraiz - We are listening and appreciate the feedback. I've passed along your comments. 9:42 AM Nov 12th from TweetDeck in reply to jenfraiz
  7. RT @Steventvvittert: (translated) Wow #Tealeaf is really an amazing tool... 30 minutes of replay found 3 large (usability) issues. #CEM 11:15 AM Nov 11th from TweetDeck
  8. Bottom of the #Conversion Funnel: The 80% trying to *give you money* experience problems http://cli.gs/DVXn9b #measure #CEM 1:32 PM Nov 9th from TweetDeck
  9. Top of the #Conversion Funnel: 15 Reasons consumers leave your site: http://cli.gs/TSvQY9 #measure #CEM 1:31 PM Nov 9th from TweetDeck
  10. Internet Retailer: Mobile Commerce has Arrived http://cli.gs/RS7Zg9 Here's why you should invest in Mobile #CEM: http://cli.gs/MX2Hyq 10:14 AM Nov 9th from TweetDeck
  11. RT @quickenloans: Working hard to make Quicken Loans user experience better. Today will be full of @Tealeaf, @Polldaddy, OpinionLab stuff. 9:58 AM Nov 9th from TweetDeck
  12. Call-center Success: How @goldmedaltravel won a 'Golden Teapot' Award: http://cli.gs/yQ2UQB #callcentre 10:33 AM Nov 6th from TweetDeck
  13. Improve #callcenter revenue- Increase 1st call resolution and convert customers offline. How? Add visibility: http://cli.gs/D0qWJg 10:25 AM Nov 6th from TweetDeck
  14. Online retailers still need to work on customer service http://cli.gs/pVDA7P Key Item: Offer customers offline conversion via @econsultancy 10:00 AM Nov 6th from TweetDeck
  15. @mehmetcihangir Your link wasn't resolving, are you seeking travel-related CEM insights and feedback? DM me for more info. 9:40 AM Nov 6th from TweetDeck in reply to mehmetcihangir
  16. Survey: Consumer behavior shift- Users increasingly sharing experiences/opinions about companies rather than with them. http://cli.gs/PDsDSt 10:20 AM Nov 5th from TweetDeck
  17. ADWEEK: "Online Retailers Get Social for the Holidays" http://cli.gs/SvvBPZ Why is this critical? Poor experiences get tweeted #CEM 10:07 AM Nov 5th from TweetDeck
  18. RT @kellyduffort: OpinionLab.com and TeaLeaf.com - Analytic resources to take a closer look at post-summit. #isum09 -- VoC+CEM 9:35 AM Nov 5th from TweetDeck
  19. Forrester Reports: Online holiday sales seen up 8% "The online space remains the retail industry's growth engine" http://cli.gs/g5QM27 10:25 AM Nov 3rd from TweetDeck
  20. Proof that solving abandonment is not always about testing pages or fixing issues. Blog: http://cli.gs/yQ2UQB #CEM #measure 1:59 PM Oct 29th from TweetDeck
  • Name tealeaf
  • Location San Francisco, CA
  • Web http://tealeaf.com
  • Bio Customer Experience Management Solutions. Tealeaf provides visibility, insight and answers into your online channel. Blog: http://tealeaf.typepad.com
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