soundtraining
- Weblinks Thanks http://tinyurl.com/ktsxmb4:47 PM Jul 1st from web
- Just published a new article on Biznik: "Five Quick and Easy Ways to Drive Your Customers Away" (http://ping.fm/CdLEp)9:54 AM Jun 30th from Ping.fm
- Using yum to update your Linux system http://tinyurl.com/njzwc67:49 AM Jun 30th from web
- Just published a new article on Biznik, "How to Deliver Great Customer Service: What's Your Empathy Quotient?" http://ping.fm/0UDxf3:14 PM Jun 25th from Ping.fm
- Check out 'The Art of Customer Service: Ten Tactics for Delighting Your Customers' at Biznik.com: http://tinyurl.com/DonsSemi...10:53 PM Jun 24th from web
- Cisco Router Fundamentals Hands-On Workshop in San Francisco, July 9/10. Details: http://www.soundtraining.net/r8:25 AM Jun 23rd from web
- It's a writing day. Doing a guest presentation tonight, plus finishing my book on customer service for I.T. people. Words, words, words...1:16 PM Jun 18th from Ping.fm
- In Richland, WA working with several school districts on an I.T. training project. It's pretty warm over here!6:58 AM Jun 15th from Ping.fm
- Working on helping a client migrate from Novell to MS AD. Any tips? Tools?10:40 PM Jun 12th from web
- Just published "Ten Ways for Help Desk Staffers to Delight End Users" to my Biznik profile: http://ping.fm/OiYR410:53 AM Jun 2nd from web
- Finished an excellent Tony Barr workshop today, followed by dinner at Ohana. Ahhhhh.9:56 PM May 31st from web
- Interesting article about the most dangerous search terms: http://ping.fm/EZ7QF Be careful searching for screensavers or song lyrics.8:45 AM May 28th from Ping.fm
- The rhododendrons and the azaleas are in full bloom, the dogwood is flowering, and the sun in shining. What a great morning in Seattle!7:07 AM May 21st from Ping.fm
- bookstore http://tinyurl.com/qy8ptv8:30 PM May 19th from web
- As much as I love working on scripts and websites, it's time to be a barber to my lawn (or face the wrath of the neighbors).9:45 AM May 16th from Ping.fm
- After a VERY early start to the day, a nap in the hammock is more and more appealing! :)1:57 PM May 15th from web
- It's Friday, the sun is out, the coffee's good...all is well!6:19 AM May 15th from Ping.fm
- Enjoying a beautiful rainy, misty afternoon in the rainforest known as Seattle. Ahhhhhhh.2:54 PM May 14th from Ping.fm
- Coming Soon: Windows XP Mode and Windows Virtual PC http://twurl.nl/30srn68:47 AM Apr 27th from TweetDeck
- Just uploaded another new video. This one's on using Notepad++: http://tinyurl.com/dzjy2e2:02 PM Apr 21st from web
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- Name Don Crawley
- Location Seattle, WA USA
- Web http://www.soundt...
- Bio I’m a writer, speaker, & trainer for I.T. people & author of the forthcoming book, “The Compassionate Geek: Winning Customer Service Strategies for I.T. People
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