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  1. What makes a website successful? It might not be what you expect! http://bit.ly/6ChzCX -- Something I've been talking a lot about #ux
  2. Waiting for the phone/cable/internet guy -- any chance he'll show up on time? And by on time I mean between 8-12. #fb
  3. The real danger is falling into the trap of simply doing things the way everyone else does it. http://bit.ly/5PQjzd
  4. Building a Better UX Tip: Instead of just making new stuff try making old stuff better. #ux
  5. Is camo too over the top for laser tag w/ 7 & 9 yr olds? Nah, I didn't think so. Bring it. #fb
  6. IKEA gets it -- brilliant idea http://bit.ly/4Z5q1E
  7. #UX designers have more value than just creating boxes and arrows -- anyone can do that.
  8. The difference between a good experience and a great experience is the sum of well executed details #ux
  9. I asked my 1st grader if he had homework his response- No my teacher said it wastes paper. What? #fb
  10. RT @uxcrank: What is a "dental spa"? Two words that have no business sitting next to one another.
  11. Greedy nastiness from Verizon. Charging $2 for hitting the wrong button. What is the cost of making customers unhappy? http://bit.ly/1bb7vs
  12. If there isn't a clear value to your customers don't waste time redesigning something people already understand #ux
  13. My recent usability presentation: Losing Confidence: Does confidence affect your website (feedback welcome) http://slidesha.re/CDvce
  14. Executives should think like designers -2 big insights from Tim Brown CEO,IDEO http://bit.ly/3Xv6oA (via @sernovitz )
  15. Interesting thought - Google's expanded listings are more useful than a site's actual homepage http://bit.ly/35x1Lh (via @37svn )
  16. Final touches put on my World Usability Day presentation http://bit.ly/3yoS4q #WUD #fb
  17. World Usability Day. Go ahead, make something usable. #usability #WUD
  18. Very smart -- Medina Police Department uses Facebook to grab criminals http://bit.ly/1RxkPW #fb
  19. Cashiers working xpress lanes need to have weekly time trials. Keep their skills sharp. #fb
  20. Want customers to stay loyal, stay loyal to them - treat them as people, help them as individuals, offer something extra via @BrandAutopsy