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8 Days no response after 24hours automated reply email and 1 day after person responding on Twitter such a horrible #CS @SW_Trains @NRE_SWT8:15 AM Feb 10thvia web
@SW_Trains @NRE_SWT Wow thanks for the number I called that number and he just said "Someone will get in touch with you" - What a Joke....8:58 AM Feb 9thvia web
@SW_Trains then why did customer service emailed saying 24hours someone will reply? rather should say you please call xxxxxxxxxxx number!!!8:37 AM Feb 9thvia webin reply to SW_Trains
@SW_Trains No reply from Customer Service, was promised 24Hr reply but no reply yet it's 7 days @NRE_SWT8:21 AM Feb 9thvia web