servicecounts
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If you don't provide superior service to your customers someone else will.
8:10 AM Dec 1st
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Besides offering a great sale price what are you offering your customers? How about a smile and a sincere "Thank You".
7:40 PM Nov 28th
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Great Product + Great Service = Great Success!
12:02 PM Oct 22nd
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Thank you HACC Entrepreneurial Studies Office for selecting me for the Women on the Move award. It is an honor!
12:09 PM Oct 17th
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When serving your customer deliver the unexpected; tap into their emotions by really personalizing the interaction. Be fully present!
5:53 PM Oct 13th
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How do you measure up to your competition?? Get out there and check them out...or perhaps your customers will. Be the LEADER!!
6:11 PM Oct 11th
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What is the 'People Factor' in your business? How much value do your 'people' add to your customer's overall experience?
11:00 AM Oct 7th
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Who is taking care of your customers - Service Eagles or Service Ducks?
10:56 AM Oct 2nd
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"To the degree you give others what they need, they will give you what you need" Adventures in Attitudes. ASK: What do they need? Service
8:36 AM Sep 29th
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Customer Service is a mindset....you have to want to provide it. What is your mindset? Affirm daily - I WILL provide outstanding service!
8:00 AM Sep 29th
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If you are not serving your customers well, they will find someone else who will. Don't let poor service drive business away!
6:52 AM Sep 28th
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Customer service is not a department...it is an attittude. "I can't help how I feel right now, but I can help how I think and act!"
8:37 AM Sep 27th
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The use of "hmm mm", "uh huh", "yep", "Gotcha", "No problem", etc. will not inspire you or to serve your customers. Kick it up a notch!
8:36 AM Sep 27th
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Do you have your plans in place for Customer Service Week 10/5 - 9. Start now developing new standards to recognize your staff and customer
8:57 AM Sep 25th
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Mr. Comcast Service Man...when you enter someone's home it is proper to provide a friendly greeting and perhaps even a smile...Service??
8:53 AM Sep 25th
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Only 17 days left until Customer Service Week. Plan now to recognize staff and appreciate your customers. Raise the Standard - SERVE!
7:40 AM Sep 17th
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To Serve or not to Serve - that is the question!
12:41 PM Jul 27th
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Zappos, Disney, Ritz Carlton, don't rely on 'Luck' to be service leaders. They have a strong service vision and train constantly, do you?
1:56 PM Jul 26th
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Tuesday Alert!!! What did you intentionally do today to improve your customer service?? Imagine what could be accomplished and the result.
7:24 PM Jul 21st
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Review your customer touchpoints - Are you making it easy for the customer to do business with you or making it easier for you?
12:57 PM Jul 21st
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- Name Mary Foltz
- Location Central Pennsylvania
- Web http://www.yourse...
- Bio Customer Service Performance Coach
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