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RichardatDELL

  1. @tamera I'm very sorry I missed those. Happens sometimes. Don't hesitate to ping me direct. Lots do and always happy to follow up.
  2. @tamera ask me personally. It's why Im here as noted thought matter solved. I moved on. That why I ask for your help too and reach me again
  3. Tomorrow I will tweet from dells annual shareholder meeting. See you then
  4. @tamera Joe has nothing to clarify. He is customer he needed assistance. He asked and we followed up. As anyone can and should do
  5. @tamera real question is why didn't you contact me and tell me your issue was not solved even though I thought it was You could have.
  6. @tamera tweet me direct next time if you got issues. It's why I am here
  7. @tamera hundreds of customers get assistance because they are customers like @Thornley. Your theory is wrong
  8. @tamera every customer that asks me does.
  9. @tamera and yes. I am not here all the time and do miss things.
  10. @tamera explained I understood your issue was solved.
  11. @journeyofhope checked on possibilites through foundation but not meet criteria of what they support.
  12. @tamera get out of blue inquiries about sponsorship, employment, vendors, news, products etc.relationship irrelevant.follow up on any/all
  13. @tamera any customer asking for help here can be out of blue and everyone gets same attention. Your points have no bearing. Everyone same
  14. @tamera any customer with more than 100 Dells and loyal all these years has a direct relationship with us...its what our business is about
  15. @tamera i treat anyone who asks for help the same, and do everything I can to assist.
  16. @tamera splits hairs a bit, I think. All you have to do is reach out. As explained, I thought all solved. Had nothing to do with article
  17. @kamichat check out Dell studio xps
  18. @tamera also sometimes it takes a few weeks to clear system...but think it has been "few" since worked it....
  19. @tamera ok....going back after this one this one again. person I need to talk to is out of office today, but i have email in etc to get roll
  20. @barbturnbull cool...thanks