rhilsen
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Completed a Magic Quadrant call with Gartner's Drew Kraus. Must be long day & lots of vendors for Drew: his 3rd telephone battery just died.
4:18 PM Nov 19th
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What is the chatter on Chatter, @? A Facebook interface or raising comp. stakes for selling social platforms into Ent.?
4:50 PM Nov 18th
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Thoughtful, C.L.. Come to our next event RT @ @ blogs on what Salesforce's Chatter means to business
3:51 PM Nov 18th
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Analysts asking lots of questions? Shocking ;) @ inquisitive analysts won't let speaker finish at question question question;)
3:47 PM Nov 18th
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HR dept. a critical partner for successful social media projects in Enterprise (for meeting Gen-Y expectations & alumni cmns) @
6:30 PM Nov 17th
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Twitter’s growth raising questions on applicability of new cmns models in the enterprise (conflicts w. existing UC efforts)? @
6:24 PM Nov 17th
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New Burton Group research on the current state of enterprise social networking shows most org think they are behind competitors & the market
6:10 PM Nov 17th
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RT @: Survey of 16 countries shows poor customer service costs $338.5 billion per year in lost business:
6:04 PM Nov 17th
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Or the recycling logo on my trash bin RT @ Absolutely @ "handy icon for spotting " looks like the NJ/NY PATH logo.
12:38 PM Nov 17th
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Poor service is a $338 billion problem. Consumers seek competent service, convenience and personalization @
10:23 AM Nov 17th
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Overblown placement makes absurdist statement on product placement RT @ Alec Baldwin yelling at GE Execs over Cisco TP, priceless
6:17 PM Nov 12th
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Connecting social tech with wider cust serv strateg - @ 'booth' at Nov. 11 Virtual Summit
2:11 AM Nov 11th
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A McLuhanesque look at MBAs: probing the marriage of words & pictures to build a better student @
1:55 PM Nov 10th
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Ben Verwaayen -Lucent CEO: "Data, voice & video services leading growth in Indian telco market" @
9:18 AM Nov 10th
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Smart! Analysts at Cisco Collaboration event given Flip’s & asked to post comments. @ provides good summary:
9:13 AM Nov 10th
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If Twitter is 'boring’ to you it's because you're not taking charge of how you use it: via @ @
1:40 AM Nov 9th
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@ on how customers & users can work together to deliver solutions cust. want while making the org more efficient
1:27 AM Nov 9th
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RT @ The Big News in the Cisco's 61 new products/capabilities? Enterprise Collaboration Platform
10:23 PM Nov 8th
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McLean's magazine rates Simon Fraser as Canada's best comprehensive university (again) in annual university rankings:
6:01 PM Nov 5th
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Expect judge listed in "leader" quadrant soon RT @ @ @: Judge dismisses Gartner Magic Quadrant lawsuit
2:23 PM Nov 5th
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- Name Rob Hilsen
- Location San Francisco
- Web http://www.linked...
- Bio Views expressed on this site are my own and do not necessarily represent those of Genesys or Alcatel-Lucent’s positions, strategies or opinions.
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