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rglauser

Totally agree RT @ITSinsider: one thing I do NOT like about the new follower UI is they dropped the pop-up (mouse over) bios...5:04 PM Jul 2nd from TweetDeck
@theitskeptic Great post on the shady ITIL tool assessment scheme. I welcome your thoughts on this: http://bit.ly/wZtJF4:13 PM Jul 2nd from TweetDeck
RT @itbpl Make sure the box your "out-of-the-box" integration features come in doesn't cost more than the box the product came in. ITSM ITIL12:16 PM Jul 2nd from TweetDeck
RT @michelgva: prospect quote following #servicenow demo: "you have showed me in 3 hrs what I have been dreaming about for 5 yrs"11:29 AM Jul 2nd from TweetDeck
This "Revenge of the Service Desk" video has ninjas http://bit.ly/7XFD7 "id10t error" always good for a laugh9:55 AM Jul 2nd from TweetDeck
This just about sums it all up. RT @jmkap: Why SaaS sucks from the vendor perspective, http://bit.ly/5Qv1H9:12 AM Jul 2nd from TweetDeck
Bastardized? Classy. RT @benkepes Ben thinks...Service-now – Managing Service, Serving Mgmt...http://bit.ly/kiCWb Your thoughts?9:08 AM Jul 2nd from TweetDeck
@andrewwatson @davewiner So essentially MS admits Bing will miss the best grass roots content, like the USAir Hudson River tweet6:05 PM Jul 1st from TweetDeck in reply to andrewwatson
A good belly laugh for this tweet. RT @emoltzen: iPhone calorie counters are awesome if you meet one basic system requirement: caring.5:59 PM Jul 1st from TweetDeck
@ServiceSphere Regarding your configure / customize vendor contest, can we keep using "right click"? #ITSM #ITIL5:33 PM Jul 1st from TweetDeck
Rule #1 - If people need guidelines, they should stay away. ;) RT @joneyre: Working on revamping corp soc med guidelines. Any suggestions?3:21 PM Jul 1st from TweetDeck
Hossa signs w/ Blackhawks. Is there a way to bet against a team winning the Stanley Cup next year?1:22 PM Jul 1st from TweetDeck
@DavidM2 Nobody stuck around long enough to find out about Miranda or his rights. We're on the run.1:17 PM Jul 1st from TweetDeck in reply to DavidM2
The sheriff's helicopter just landed in the park across the street. How'd they know we were stealing tons of biz from the big 4?9:32 AM Jul 1st from TweetDeck
Insurance & Technology case study on ICW Group's success w/ Service-now.com SaaS for incident and change mgmt http://bit.ly/tXQr79:05 AM Jul 1st from TweetDeck
Wow. It looks like the native Twitter UI just got all modern Web on us in the last few hours. I like...still using Tweetdeck tho.8:55 PM Jun 30th from TweetDeck
@DortchOnIT I DL'd Firefox 3.5. Browsing history now works. Love it when upgrades actually fix stuff instead of break stuff (Microsoft fail)4:22 PM Jun 30th from TweetDeck in reply to DortchOnIT
Yup. They're good RT @djwhitehair: Symantec's corp rock band "ManageThis" makes it to the reg finals of Fortune corp rock band contest again4:17 PM Jun 30th from TweetDeck
I, for one, keep looking at the Pirates http://bit.ly/DqFnV ...& agree that "sports is the only industry where a degree of socialism works"4:15 PM Jun 30th from TweetDeck
@cwjohnston @goatcow Service-now.com is certifiably NOT craptacular or frustrating. http://demo.service-now.com2:10 PM Jun 30th from TweetDeck

Name Rhett Glauser
Location Solana Beach, Calif.
Web http://community....
Bio Loud talker for Service-now.com, the only enterprise IT service desk (ITSM) via SaaS.