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rglauser

  1. RT @walkercandice: #ITIL #Keystone http://bit.ly/qEFbI #LP using #ServiceNow as #ITSM tool-Incident & Chg implemented in under 4 months ... about 3 hours ago from web
  2. We have some pretty cool customers and speakers lined up for the Service-now.com NYC User Group next week http://bit.ly/6wKi0w 1:00 PM Nov 25th from TweetDeck
  3. RT @j_roberts: Anyone heading to the #servicenow NY User Group next week? http://bit.ly/56kMOm 11:13 AM Nov 25th from web
  4. RT @dmac1: Fwiw, slick mobile web sites like Us Weekly's and ESPN's way faster and easier to use than most news apps for iPhone. 9:58 AM Nov 25th from TweetDeck
  5. DeSisto, "Only 3 publicly traded pure-play SaaS vendors." Are they Salesforce.com, NetSuite and RightNow? 9:10 AM Nov 25th from TweetDeck
  6. Listening to Gartner webinar, "The Real Truth About Cloud, SaaS". Gartner struggles w/ the concept...can this change my opinion? 9:07 AM Nov 25th from TweetDeck
  7. True RT @rwang0: SaaS vendors doing better than perpet on-prem #Gartner Sharon Mertz agrees. http://bit.ly/4IDAyK #saas @all1ann 1:52 PM Nov 24th from TweetDeck
  8. Forrester said, "Prelim results for 1st 3 quarters of '09 show megavendors' share of the ITMS market has again declined..." 10:58 AM Nov 24th from TweetDeck
  9. HP software revenue declines 16%. http://bit.ly/7NJ7p2 How much was deferred? Like all big 4, new license rev. prolly way down 9:40 AM Nov 24th from TweetDeck
  10. @rlebeaux #googlewave You need friends & coworkers on Wave to make it useful. I have plenty of invites left if you have friends who need one 8:58 AM Nov 24th from TweetDeck in reply to rlebeaux
  11. Chocolate in a dentist's promo bag? That's akin to selling a crappy legacy SW application to drive services revenue. 8:56 AM Nov 24th from TweetDeck
  12. RT @msavoy: any ITIL consultants with Service Now experience out there? I have an urgetn contract need in Boston!!! 8:24 AM Nov 24th from TweetDeck
  13. He wouldn't...right?! Wrong...@ServiceSphere did! @donkingofitsm lives. It's all downhill from here folks. :) 4:49 PM Nov 23rd from TweetDeck
  14. @ServiceSphere Did you grab the twitter handle "@donkingofITSM" yet? http://twitpic.com/qouww #ITSM #ITIL 4:35 PM Nov 23rd from TweetDeck
  15. RT @Morten_Ranes: Current focus are new technologies such as the most advanced and innovative ITSM solution available, Service-now.com 9:55 AM Nov 23rd from TweetDeck
  16. @ServiceSphere Service-now.com gratefully accepts your invite. Who's ready for some SaaS learnin'? http://bit.ly/4KyoSH 4:46 PM Nov 20th from TweetDeck in reply to ServiceSphere
  17. BMC. Welcome to the SaaS party. Your host is Force.com. Your guest is SDE. SMB is your drink of choice. http://bit.ly/4KyoSH 4:39 PM Nov 20th from TweetDeck
  18. HP puts Service Desk customers back on life support. Postpones the inevitable. http://bit.ly/3MLrv5 3:06 PM Nov 19th from TweetDeck
  19. @vtri @iangjacobs @stephenmann Re: BMC on Force.com. What took them so long? Where does this leave Remedy? #df09 10:45 AM Nov 19th from TweetDeck
  20. RT @ChrisMilesITSM: Getronics Service Management Consultancy White paper available for download - ITIL v3 and TOGAF 9 http://bit.ly/1uEYQK 10:21 AM Nov 19th from TweetDeck
  • Name Rhett Glauser
  • Location Solana Beach, Calif.
  • Web http://community....
  • Bio Loud talker for Service-now.com, a modern SaaS app for enterprise IT service management (ITSM)
672 Following 851 Followers 27 Listed
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