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3Gb of failed OS updates later, and another chat with Bigpond Customer Support, and now I'm back online using the wireless modem! Woot!7:30 PM Dec 13thfrom Tweetie
Is there an alternate site to download iTunes from? I can't update my OSX or iTunes coz it keeps giving data corrupted errors.6:14 PM Dec 12thfrom Tweetie
According to @Bigpond tech support, the 21 Elite Modem is not supported under Snow Leopard. And Apple's Tech Support is closed. Erm... wtf?4:43 PM Dec 12thfrom Tweetie
Extremely disappointed in @Bigpond's customer service. What's the point of having a 24 hr line if you just disconnect customers?6:18 AM Dec 12thfrom Tweetie
And I've had to Force Quit more apps in OSX in 1 night that 4 years on win xp.6:13 AM Dec 12thfrom Tweetie
@bigpond I can't connect my MacBook pro to Bigpond Wireless. Keeps on saying I need to register it but then loads to a blank screen.5:42 AM Dec 12thfrom Tweetie
@bigpond @jonoh Bigpond Technical support failed me Bigtime tonight. 3 times I called, 3 times on hold for 10mins, rang once, then silence.5:40 AM Dec 12thfrom Tweetie