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rachelmakool

What is the definition of a customer centric company? It amazes me what companies think they are when they're not. All talk! 3:18 PM Dec 3rd from web
RT @TheCR: RT @sanfranstartups New Job Added: Community Manager And Editor - Eventbrite http://bit.ly/8wpO5P 9:26 AM Dec 3rd from web
Listening to presentation on eBay Net Promoter Score. I really believe in NPS as a measurement of customer satisfaction. 9:25 AM Dec 3rd from web
Sorry to miss such an important call! RT @TheCR So much fantastic information on Facebook from @cappypopp - head is filling up fast 10:47 AM Dec 2nd from web
Good to know other people feel this way too! RT @TheCR Post: Finding Time & Working Well - How Do you Recharge? http://bit.ly/4Kj5Zw 10:41 AM Dec 2nd from web
RT @ForumOne: RT @OCReport: 14 Community/SM jobs listed at the Online Community Report, incl. a Comm. Director position for Nat Geo http ... 5:56 PM Nov 30th from web
Great blog post on courage by @timsilvera. http://bit.ly/4ziovS 4:12 PM Nov 30th from web
"My kids don't necessary pay attention to what I say but definitely pay attention to what I do." Captain "Sully" Sullenberger 10:56 AM Nov 30th from web
"Many things in life come down to using really good judgment"-"Sully" Sullenberger. Completely agree with him! 10:27 AM Nov 30th from web
Having a great time in Palm Springs. 80 degrees today. 9:39 AM Nov 27th from web
Great! RT @Backpack45 Ralph has posted our Zydeco cruise video. Enjoy the sounds/sights.I get credit for many photos! http://bit.ly/5Ti7Tt 8:59 PM Nov 23rd from web
@scottmoore Congratulations on your new job! We'll miss you in the Bay Area but wish you the best in New York. 8:51 PM Nov 23rd from web in reply to scottmoore
RT @HeatherJStrout: My 1st post on Under The Hood: Implementing Community is up! http://bit.ly/93bk6W 8:50 PM Nov 23rd from web
RT @ebayinkblog: BREAKING: eBay Inc. Completes Sale of Skype http://bit.ly/4i6osu #ebaynews #skype 3:12 PM Nov 19th from web
Sure wish I was at the Womma conference. Sounds like some great content and good people to hang with. #WOMMA 2:08 PM Nov 19th from web
Wish I was there! RT@mlees At part 4 of 4-part lecture series on presidential First Ladies. Tonight: Nancy Reagan. Should be good. 4:40 PM Nov 18th from web
@jfouts Enjoyed our chat. You're about as high quality as they come. Good to know another great practitioner of Community/Social Media. 3:49 PM Nov 18th from web
Congrats to all of you! RT @jakemckee BLOG UPDATE: Ant’s Eye View acquires Wabash & Lake http://bit.ly/31BTDu 10:48 AM Nov 18th from web
Looking forward to lunch with @jfouts. 10:33 AM Nov 18th from web
Very interesting! Surprising to me. RT @wilsondan eBay's European Expansion Plans http://is.gd/4Y7qr 10:23 AM Nov 18th from web