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@jamesharrison Packet Drop by Gateway - http://bit.ly/2E2Zvwabout 5 hours ago from TweetDeck in reply to jamesharrison
@mfarenden welcome aboard! if you've any problems with the switchover then drop us a tweet!about 5 hours ago from TweetDeck in reply to mfarenden
@jamesharrison the packet drop graphs are pretty helpful, have you seen those?about 19 hours ago from Gravity in reply to jamesharrison
Customer Support Availability (57273) - RESOLVED http://bit.ly/uGlkWabout 22 hours ago from twitterfeed
Broadband Network Capacity (108571) - RESOLVED http://bit.ly/TG3Klabout 22 hours ago from twitterfeed
@chrissifer had a quick look and can't see any obvious problems at this end, will have to see what our faults team/BT Wholesale make of itabout 22 hours ago from TweetDeck in reply to chrissifer
@alexbrown1972 you too, thanks!about 22 hours ago from TweetDeck in reply to alexbrown1972
@jamesharrison what sort of stuff? there's quite a lot of info/graphing on our help pagesabout 22 hours ago from TweetDeck in reply to jamesharrison
@jamesharrison only other thing i can attribute it to is a central pipe drop that we suffered about 3.30pm?about 23 hours ago from TweetDeck in reply to jamesharrison
@alexbrown1972 they still operate as Telewest - http://www.ntltelewestbusin...about 23 hours ago from TweetDeck in reply to alexbrown1972
@jamesharrison saw a mention from @brassedoff but other than that nothing, monitoring checks out and no reports in the community forumsabout 23 hours ago from TweetDeck in reply to jamesharrison
Support phone lines are back in action again - appears to have been a power outage affecting Telewest phone circuits in the Sheffield areaabout 23 hours ago from web
Customer Support Availability (57273) - NEW http://bit.ly/JrXnVabout 23 hours ago from twitterfeed
@jamesharrison not seeing any problems with the DNS platform so I'm not convinced the problem lies there, what happens if you use OpenDNS?about 23 hours ago from TweetDeck in reply to jamesharrison
@jamesharrison kk, it's just that your connection had been uninterrupted for 16 days until about 4pm this afternoon, guess you did it then?about 23 hours ago from TweetDeck in reply to jamesharrison
@jamesharrison notice your connection's been up for 16 days until recently, don't mean to patronise but have you tried rebooting your kit?about 24 hours ago from TweetDeck in reply to jamesharrison
@Stubbs smashed the record with a *massive* 2.55Gbps!!!about 24 hours ago from TweetDeck in reply to Stubbs
We have problems with our support centre phone system currently. Service Status updates here: http://usertools.plus.net/s...10:39 AM Jul 3rd from web
Friday, July 3rd. http://bit.ly/ayeA410:18 AM Jul 3rd from twitterfeed
Broadband Network Capacity (108571) - NEW http://bit.ly/914c68:37 AM Jul 3rd from twitterfeed

Name Plusnet PLC
Location Sheffield
Web http://www.plus.net
Bio An Internet Service Provider (ISP) owned by BT Group

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