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pblunden

  1. Planning my time ahead of CIPD Annual Conference in Manchester (http://bit.ly/45n6KG). Great line up and not just for HR folk!
  2. Marty Carroll webinar on customer experience in a transparent world for world usability day http://bit.ly/10nTn6
  3. @ksaynor brilliant, please do pass on my details
  4. We are looking for 2 really good Key Account Directors with an understanding of customer experience to come and join the battle.
  5. Camelot to auction off part of the Lottery: http://bit.ly/15QRFr Businesses are starting to focus on core activities again
  6. @sally_VP no, sorry, my Twitter account, along with many others, has been spammed
  7. http://bit.ly/4xXftl interesting item on augmented reality for the iphone
  8. Recruiting, recruiting, recruiting. Contact me if you are in Insight, UX, IA or data and want a new challenge. Junior to senior management
  9. Given in to the urge - thank you Nero, second best coffee next to Puccinos
  10. contemplating another strong coffee
  11. Please ignore any directs from me inviting you to Mafia world. Looks like the account is being spammed.
  12. helping at cub camp - just reached the op of the climbing wall - takes me back.......
  13. great quote from Mick Jagger: It's absolutely no fun at all unless you give in to temptation - some of your life
  14. P&G to reward for online engagement (NMA17/09/09). maybe now is the time for UCD and a decent IA!
  15. working out the service offering around Tealeaf. we can add lots of value i reckon and what some customers are doing with it is eye opening
  16. craig hanna at Tealeaf customer forum: too much information. brilliant but less is more
  17. 93% of UK consumers have conducted online transactions, 97% once a month: Tealeaf forum
  18. Tealeaf forum: Ecommerce growth rates for 2009 from Forrester 11%
  19. at the Tealeaf customer forum good crowd, great insight and great product
  20. Just spent two hours practising what we preach. Asked a potential customer about our strategy and proposition. Painful/invaluable insight.