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  1. @TheGaryOakley Anything I can help with? 7:00 AM Nov 23rd from API
  2. @JoeDono We hope you enjoy your new broadband provider. 7:00 AM Nov 23rd from API
  3. @flosoft I got one of those last week, so can't offer advice. They'd left me with the old style one for my 50mb connection - it died. 4:17 AM Nov 20th from API
  4. @the_rich Call 0800 561 0061 for faults - there's usually a recorded message listing area faults. 4:14 AM Nov 20th from API
  5. @flosoft is your modem curvy and shiny or a flat black square? 3:10 AM Nov 20th from API
  6. @paul_gregory What's the problem with your cable? 3:09 AM Nov 20th from API
  7. @caius blimey that's bad. Tried plugging directly into the modem? I get 49mb on speedtest.net if I do that, 16mb over wifi through a router 2:46 PM Nov 19th from API
  8. @jembie That's good to hear. Give us a shout if it goes wrong again. 12:49 PM Nov 19th from API
  9. @kittynation it's more likely that everyone on your node gets home from work and gets online at once. 11:40 AM Nov 19th from API
  10. @TheRockAcademy BT? There are better ISPs out there. Check http://www.samknows.com/broadband/checker2.php to check LLU adsl status 10:41 AM Nov 19th from API
  11. @TheRockAcademy we aren't affiliated with VirginMedia. But we wish you luck on your move. 8:20 AM Nov 19th from Tweetie in reply to TheRockAcademy
  12. @TheRockAcademy Anything I can help with? 12:19 AM Nov 19th from API
  13. @alowey Call 0800 561 0061 to keep up to date with faults in your area. 12:18 AM Nov 19th from API
  14. @punkdrummer Or, how old is your modem? Could be on its last legs. call 151 free from a virginmedia phone and report your fault. 12:16 AM Nov 19th from API
  15. @punkdrummer Could be a few things. Might be a fault in your area, call 0800 561 0061 to see. 12:16 AM Nov 19th from API
  16. @punkdrummer Are you using a router? If you can try connect a computer directly (reset the modem) and visit speedtest.net 3:56 PM Nov 18th from API
  17. @nowherefast Might be a fault in your area, call 0800 561 0061 to see. If not call 151 free from a virginmedia phone and report your fault. 3:45 PM Nov 18th from API
  18. @punkydrummer tried resetting your modem (and router, if you have one)? 3:43 PM Nov 18th from API
  19. @mattberridge [...] Then turn it back on. http://www.speedtest.net to check your speed. Let me know how it goes. 3:13 PM Nov 18th from API
  20. @mattberridge next time it's slow try plugging your computer into the modem directly. Turn the modem off for a minute. [more...] 3:11 PM Nov 18th from API
  • Name Not Virgin Media
  • Location All over the UK
  • Web http://www.virgin...
  • Bio We are not @virginmedia. We're actually helpful.
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