nGeneraCIM
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New podcast and white paper available: how to unify/optimize knowledge management and enterprise search
12:35 PM Dec 16th
from Digsby
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@: Were you able to access the webinar link sent on Monday without any problems?
11:42 AM Dec 16th
from Digsby
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Thanks for the RT @, @
10:20 AM Dec 16th
from Digsby
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New blog post: "Exceptional knowledge management, social customer service are keys to customers' hearts"
1:08 PM Dec 15th
from Digsby
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RT @: Excellent post by @, the top 8 customer management trends for 2010:
12:16 AM Dec 15th
from TweetDeck
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@: Your clients can find the recording of the webinar here: Thanks for passing it along!
10:39 AM Dec 14th
from TweetDeck
in reply to theMetz
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@ Great, thx for the response--does that work for you, @?
12:32 PM Dec 10th
from Digsby
in reply to GoToMeeting
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@ Thanks for joining us, Aurora! Glad you enjoyed it and hope you got some great info.
12:23 PM Dec 10th
from TweetDeck
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RT @: great webinar @. thanks @ and @. well done.
12:15 PM Dec 10th
from TweetDeck
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... and thanks for tweeting today's webinar @! We'll figure out how we can enable you to view it. :)
12:14 PM Dec 10th
from TweetDeck
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Thanks for tweeting today's webinar @ @ @ @ @
12:13 PM Dec 10th
from TweetDeck
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RT @: Account Executive (Inside Sales/Lead Generation) at @ - Multiple Locations
12:07 PM Dec 10th
from TweetDeck
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Have any questions? Send to ngovindaraj at ngenera.com, ginger.colon at 1to1.com, or paul-greenberg3 at comcast.net
12:05 PM Dec 10th
from TweetDeck
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(via @) Don't forget to monitor sentiment--will help determine how to and who will deal with problem.
12:03 PM Dec 10th
from TweetDeck
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You need to have a listening platform to monitor customer activity. Today is Twitter and Facebook, tomorrow... ?
12:02 PM Dec 10th
from TweetDeck
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Who is successfully integrating solutions? NewEgg, Dell, Nationwide
12:01 PM Dec 10th
from TweetDeck
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Find unstructured data outside of firewalls to learn more about your audience (i.e. trusted peers) (via @)
11:59 AM Dec 10th
from TweetDeck
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media ROI: understand brand perception, increase corp credibility, improve product ideation. (via @)
11:57 AM Dec 10th
from TweetDeck
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Your existing infrastructure must be open enough to enable a seamless customer experience.
11:56 AM Dec 10th
from TweetDeck
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How can companies determine readiness to integrate CS efforts? You need to be able to respond rapidly.
11:55 AM Dec 10th
from TweetDeck
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- Name nGenera CIM
- Location Deployed internationally
- Web http://www.ngener...
- Bio Global leader in next-generation customer experience solutions: Chat, Email, Knowledgebase, Phone, Click to Call, and more.
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