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  1. #nGenera at the #NECC/SIIA breakfast this morning with our partner #CoSN. Pleased to be working with K-12 CIO/CTOs: http://budurl.com/vwch
  2. Watch #nGenera's Don Tapscott on mass collaboration (on demand and live): http://budurl.com/m8zr
  3. Topic for #E2Open at #e2conf - web 2.0 success and failure factors. Join the #nGenera study and get an exec summary: http://budurl.com/cnpm
  4. For #e2conf: remember your invite at #nGenera booth 207 for reception tonight-don't miss Tammy Erickson on CEM + her Harvard Press trilogy
  5. Take a breather from #e2conf and sit-in on #nGenera briefing (Qualification required!) on #Twitter in the Enterprise: http://budurl.com/9fce
  6. Lots of activity this week at #e2conf: http://budurl.com/35rn. Please stop by #nGenera pod 207 for an invite to Tuesday reception.
  7. For #e2conf goers or others that want to join, participate in #nGenera's Web 2.0 Success and Failure factors survey: http://budurl.com/cnpm
  8. nGenera Corporation Announces CEM Solutions for the Collaborative Enterprise http://bit.ly/tTdvo
  9. Presentation of 2-year Business Analytics study now available at: http://bit.ly/119eb3
  10. To learn more about the complete business analytics study please visit ngenera.com.
  11. So much to do, it is critical to target analytical activities that are a strategic fit for your company.
  12. Another takewaway - Are your analytical capabilities keeping up with business potential?
  13. Key Takeaways:Do U know UR key decision points in your biz processes? R there analytics there? Is it OK in UR org. to push back 4 the data?
  14. Best practice companies don't have to worry about the data quality they worry about what that data means for the enteprise.
  15. Q- Barriers to moving to analytic mindset A-need enterprise approach to avoid silos, engage mgmt, need to push for one version of the truth
  16. Q - what are some new analytic tech? A-lots of interest in cloud computing,search technology, text analytics and visualization tools
  17. technology decisions depend on what analytics scenarios companies are trying to address.
  18. nGenera has done lots of great work on customer experience lead by Frank Capek @experiencemind
  19. customer experience doesn't always lend itself to precise measurement, data from quantitative needs to be combined with qualitative
  20. Analysts need to be challenged - to retain key talent, analysts want to know how their work is contributing to the business.