Profile_bird

Hey there! Netflixhelps is using Twitter.

Twitter is a free service that lets you keep in touch with people through the exchange of quick, frequent answers to one simple question: What are you doing? Join today to start receiving Netflixhelps's tweets.

Already using Twitter
from your phone? Click here.

Netflixhelps

  1. @jesusfreakgeek some PS3s are not set to autostart. Check video under XMB for the Netflix disc icon.about 20 hours ago from TweetDeck in reply to jesusfreakgeek
  2. @kyletolle Yes - check for the HD icon under the box art. Also, make sure 720p is checked in your PS3 video settings.5:33 PM Nov 6th from TweetDeck in reply to kyletolle
  3. @shyguy12021 We'd like to do some troubleshooting - this is a new issue we didn't see or anticipate during testing.5:28 PM Nov 6th from TweetDeck in reply to shyguy12021
  4. @shyguy12021 Every hardware configuration is different so unfortunately there's no silver bullet. Can you give us a call? 866-716-0414.5:27 PM Nov 6th from TweetDeck in reply to shyguy12021
  5. @shearerd Keep an eye on the notes column in your IW Queue. We'll generally advise you of the expiration date a week b4 the title expires.4:48 PM Nov 6th from TweetDeck in reply to shearerd
  6. @88white When all titles in ur Q are unavail u might not receive anything We recommend adding avail titles while waiting 4 those that aren't4:38 PM Nov 6th from TweetDeck in reply to 88white
  7. @smcguinness So we see the status of our own accounts when we look at it, not the status of your account.4:29 PM Nov 6th from TweetDeck
  8. @smcguinness Are you able to send a screenshot instead of a link? The URL you sent uses the cookie on the local machine looking at it.4:29 PM Nov 6th from TweetDeck
  9. @16yrolddirector Thanks - we'll check into it.4:00 PM Nov 6th from TweetDeck in reply to 16yrolddirector
  10. @MCWHAMMER Got it - thanks! our = your3:19 PM Nov 6th from TweetDeck in reply to MCWHAMMER
  11. @ultramookie Check the PS3 video settings - make sure 720p is checked. If so you should be able to display 720p content.3:19 PM Nov 6th from TweetDeck in reply to ultramookie
  12. @16yrolddirector Thanks - are you watching on Silverlight or a Netflix-ready device? If device, which one?3:18 PM Nov 6th from TweetDeck in reply to 16yrolddirector
  13. @RadioGTN Check the PS3 video settings - make sure 720p is checked. If so you should be able to display 720p content.2:14 PM Nov 6th from TweetDeck
  14. @doubledumbass Check the PS3 video settings - make sure 720p is checked. If so you should be able to display 720p content.2:14 PM Nov 6th from TweetDeck in reply to doubledumbass
  15. @MCWHAMMER On the resolution setting, that may differ depending on hardware. 720p should always be checked on the PS3 though.2:13 PM Nov 6th from TweetDeck in reply to MCWHAMMER
  16. @MCWHAMMER First we've heard on the controller issue. We'll keep an eye out for other reports though.2:12 PM Nov 6th from TweetDeck in reply to MCWHAMMER
  17. @mkerrigan7 Hard to say, can depend on hardware. If your TV stretches 720p content elsewhere to fit a 1080i screen, it should work here too.12:55 PM Nov 6th from TweetDeck in reply to mkerrigan7
  18. @jlobster Hard to say, can depend on hardware. If your TV stretches 720p content elsewhere to fit a 1080i screen, it should work here too.12:44 PM Nov 6th from TweetDeck in reply to jlobster
  19. @ceejay3k Thanks for the feedback, that was helpful in diagnosing the problem. We can pass that on to other customers now.12:34 PM Nov 6th from TweetDeck in reply to ceejay3k
  20. The PS3 is definitely capable of playing HD Netflix content.12:33 PM Nov 6th from TweetDeck