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Netflixhelps

  1. @jesusfreakgeek some PS3s are not set to autostart. Check video under XMB for the Netflix disc icon.
  2. @kyletolle Yes - check for the HD icon under the box art. Also, make sure 720p is checked in your PS3 video settings.
  3. @shyguy12021 We'd like to do some troubleshooting - this is a new issue we didn't see or anticipate during testing.
  4. @shyguy12021 Every hardware configuration is different so unfortunately there's no silver bullet. Can you give us a call? 866-716-0414.
  5. @shearerd Keep an eye on the notes column in your IW Queue. We'll generally advise you of the expiration date a week b4 the title expires.
  6. @88white When all titles in ur Q are unavail u might not receive anything We recommend adding avail titles while waiting 4 those that aren't
  7. @smcguinness So we see the status of our own accounts when we look at it, not the status of your account.
  8. @smcguinness Are you able to send a screenshot instead of a link? The URL you sent uses the cookie on the local machine looking at it.
  9. @16yrolddirector Thanks - we'll check into it.
  10. @MCWHAMMER Got it - thanks! our = your
  11. @ultramookie Check the PS3 video settings - make sure 720p is checked. If so you should be able to display 720p content.
  12. @16yrolddirector Thanks - are you watching on Silverlight or a Netflix-ready device? If device, which one?
  13. @RadioGTN Check the PS3 video settings - make sure 720p is checked. If so you should be able to display 720p content.
  14. @doubledumbass Check the PS3 video settings - make sure 720p is checked. If so you should be able to display 720p content.
  15. @MCWHAMMER On the resolution setting, that may differ depending on hardware. 720p should always be checked on the PS3 though.
  16. @MCWHAMMER First we've heard on the controller issue. We'll keep an eye out for other reports though.
  17. @mkerrigan7 Hard to say, can depend on hardware. If your TV stretches 720p content elsewhere to fit a 1080i screen, it should work here too.
  18. @jlobster Hard to say, can depend on hardware. If your TV stretches 720p content elsewhere to fit a 1080i screen, it should work here too.
  19. @ceejay3k Thanks for the feedback, that was helpful in diagnosing the problem. We can pass that on to other customers now.
  20. The PS3 is definitely capable of playing HD Netflix content.